Shipping Policy

Processing Time

Orders are processed within 3-5 business days. During peak seasons and holidays, processing may take slightly longer. You'll receive a confirmation email with tracking once your order ships.

Shipping Rates & Delivery

Standard Shipping (5-8 business days) — rates calculated at checkout
Expedited Shipping (2-3 business days) — rates calculated at checkout

Free Shipping

We offer free standard shipping on orders over $50!

Order Tracking

Once your order ships, you'll receive a tracking number via email. Allow 24-48 hours for tracking to update.

Lost or Damaged Orders

If your order arrives damaged or is lost in transit, please contact us at hello@thescoobieshack.com within 7 days of the expected delivery date and we'll make it right!

Holiday Shipping

We recommend ordering early during peak seasons to ensure your order arrives on time. Holiday cutoff dates will be posted on our website and social media channels.